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1) How long does it take to get my order?

For orders placed before 12:00pm within Nairobi the delivery is done on the same day as for the orders outside Nairobi delivery is done next day

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2) How can I get my order when am outside Nairobi?

We take pride in providing exceptional customer services and punctual services. All Orders received same day are processed same day or the next day. We deliver within 1-2
Working days with your preferred courier service.

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3) How can I place an order?

Once you have found the product you want to buy, just follow the steps below:
• Click on the add to cart Button
• Hover on the Basket icon on the header area.
• Confirm that the products in the basket is correct.
• Proceed to checkout.
• Fill in all your Details. This will be used when shipping.
• Choose you shipping destination.
• Choose your preferred payment method
• Click on the place order Button.

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4) Are all product sold by Computer Planet original?

Yes all product from computer planet are 100% all original

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5) Do the ex-uk and refurbished products have warranty?

Yes all certified refurbished laptops have 1 year computer planet warranty, for the ex-uk laptops/desktop have 3 months warranty.

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6) Can I pay on delivery?

No, at the moment all our customers are advised to pay through Paybill / Credit/debit card for goods to be delivered


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